Frequent Flyer Points are the highest value loyalty programs in the country and routinely turnover high profits for airlines. Having been among the first programs to roll out across Australia, many customers are used to taking advantage of these programs, collecting points as the travel and shop with certain retailers. Omneo can link customer purchases to the customer’s Frequent Flyer program of choice across Qantas and Virgin’s Velocity programs, allowing them to gain frequent flyer points for every purchase online and in store. This makes particular sense for businesses that may have lower frequency purchasing, but customers who are likely to take part in the frequent flyer programs. This creates not only a reason to shop more often, more also a reason to provide their details to the brand who they may otherwise feel there is not a compelling enough reason due to their infrequency of shop.

 
 

Customer Benefits

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  • Can earn frequent flyer points for their program of choice by shopping with the brand and scanning or showing their membership card

  • Consolidate loyalty and incentive programs for ease of management of profiles and accounts

  • Additional benefits and rewards for shopping with their favourite brands.

 

Business Benefits

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  • Additional reason for the customer to become known and create a profile

  • Additional reason for the customer to shop with the brand and increase frequency of shop

  • Additional reason for the customer to increase their ATV to receive more points

  • Can increase reach of program/brand through the Frequent Flyer Program promotional material