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Powering brands that empower their customers

 

The Omneo CX Suite provides your customers
with the experiences they want,
when they want them, how they want them.

 

Omneo provides a full CX toolkit that allows your brand to be truly customer centric. Align your entire business with a central database of customer information collected across various touchpoints to define, develop and deliver exceptional customer experiences.

Omneo acts as a hub, integrating your customer facing and backend systems across transactions, interactions, and communications to provide your customers a consistent omnichannel experience with your brand. Understand your customers, their preferences, demographics and behaviours to deliver personalised services and experiences that increase engagement, advocacy and revenue from one centralised platform.

Discover Omneo Editions, Elements and Extensions here.

 

Brands using Omneo to power their customer experiences include


Your best customers make up the smallest segment in your database, but the largest component of your revenue. Omneo lets our clients easily identify and service their best customers to deliver strong customer experiences.
— Danny Phillips, Arkade Co-Founder & Director
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Omneo is behind every powerful customer experience

 Integrations

Omneo works as a central hub, providing a toolkit to create unified multichannel experiences by integrating and consolidating your customer facing and back end systems. Here are just a few of the main platforms Omneo works with:

If you have a custom system or use a platform not listed above, it’s not a problem!

Get in touch with us and we can discuss your integration requirements.

 Implementation Experts

We partner with expert implementation agencies to assist businesses with the set up, configuration and integration of Omneo with their existing and desired tech ecosystem to ensure a smooth transition and experience for all involved.

For assistance with your Omneo implementation please get in touch with our partners below or contact us to discuss your needs and put in touch with the right partner for you.

Why choose MindArc?

MindArc delivers high-quality, high-performing eCommerce experiences for brands through scalable technology solutions so that those brands can focus on growth.

 

Why choose Arkade?

Arkade are strategic, creative, technical and passionate about helping remarkable consumer brands to improve their customer experiences by identifying and maximising the value of CX growth opportunities.